Responsible Units

Contents

Overview

Internal departments responsible for the management and continuity of API Products are defined in this section. Thanks to the responsible departments, communication, maintenance, and operational processes related to API Products can be managed at the corporate level.

When creating an API Product, the unit responsible for managing the relevant product is selected from this area. This allows API Developer Portal users to easily see which unit to contact when they want to obtain information about the API or request support.

The API Product Responsible Units screen is an enterprise management tool that allows you to define the team or individuals responsible for managing your API products and associate these responsible parties with API products. You can centrally record the operations, support, development, or business unit responsible parties for each API product, send notifications to these teams when necessary, and make them visible in reports.

Creating a New Responsible Unit

This screen is used to define new units that will be responsible for managing API Products within the organization. A new unit is created by filling in the fields on the form. Once all required fields are completed, click the Save button to complete the registration process.

The image below shows the screen for creating a responsible unit:

The fields used for responsible unit creation configuration are shown in the table below:

#	Section	Description
1	List Table	Displays the name of all registered responsible units, their optional description, and the number of associated users. The action menu in the row allows for editing or deleting.
2	Add New Unit Button	The New Responsible Unit button in the upper right opens the new registration form.
3	Search/Filter Fields	Allows you to narrow down the list based on criteria such as unit name or associated API product.
4	Edit/Delete Actions	Unit information can be updated or deleted using the drop-down menu or icons in each row.
5	Selected Unit Details Panel	When a unit is selected, associated API products and assigned users appear in this panel (may vary depending on the developed interface).

When both the Turkish Language Option and the English Language Option are enabled in the Portal Settings, the system automatically switches to Multilanguage mode.

If the Multilanguage feature is enabled in the Portal Settings, form fields are displayed in both English and Turkish, and separate data entry can be made in each language.

Steps for Creating a New Responsible Unit

Step	Process
Step 1: Go to the List Screen	Open the Portal Management heading from the Apinizer Manager menu. Click on the API Products → Responsible Units option from the submenu. You will see a table listing the current responsible units on the screen.
Step 2: Open the New Record Form	Click the New Responsible Unit button in the upper right corner. The api-product-resp-unit-update modal form opens; the form fields are initially empty.
Step 3: Enter Basic Information	Enter a unique name for the unit in the Name field (example: Open API Support Team). Enter the unit's job description, SLA, or communication notes in the Description field (optional).
Step 4: Associate API Products	Open the Related API Products multi-select field. Select the API products for which this unit is responsible. Selections are immediately displayed in the list below the form.
Step 5: Add Members/Contacts	If the form has a Members or Contacts field, open the dropdown. Select the users you want to associate with the unit. The selected users are associated with this unit in the portal and referenced in notifications.
Step 6: Perform a Save Check	Ensure that the required fields (Name and relationships, if applicable) are filled in. If there is a red validation warning on the form, correct it. If you are ready, click the Save button; the request is sent to the POST /api/api-product-responsible-units endpoint.
Step 7: Verify the Result	If the registration is successful, you will see the message “Saved successfully” in a toast message. The modal closes and the list screen automatically refreshes. If the newly added unit does not appear on the first page, clear the filter or reload the table.