Clients Not Making Requests
The maximum number of records this report can return is 512.
Since an API Proxy can be loaded into multiple environments, metrics must also be evaluated according to the environment it is loaded into. Therefore, in all analytics screens, metrics are filtered by first selecting environment information.
Metrics Page
This report is the Clients with No Requests sub-report on the Clients tab of the Metrics page (documented as Clients Not Making Requests). Open it via Administration > Reports > Metrics or Analytic > Reports > Metrics in the project menu, then select Clients with No Requests on the Clients tab.
Environment, project (Administration only), and date range on the top row are shared; report-specific filters sit on the sub-report row.
Filters
You can detect users who make no requests or low traffic based on the criteria below:
You must first select an environment to run the report. Environment selection is mandatory and metrics are filtered according to the selected environment.
Since an API Proxy can be loaded into multiple environments, metrics must also be evaluated according to the environment it is loaded into.
Multiple project selection is available for administrator users. When a project is selected, users in the selected projects are analyzed.
This filter is only visible for administrator users.
Limit analysis to selected users. Leave empty to include all users.
Filter by user status:
- ALL: All statuses
- ACTIVE: Active users
- INACTIVE: Inactive users
Lower bound (inclusive) for Total requests in the selected date range. For example, 0 includes users with no traffic.
Upper bound (inclusive) for Total requests. Min and Max together define a low-traffic band (e.g. 0–100).
Click Search to apply filters and reload the table. Excel Export on the shared filter row downloads the result list.
Report Table
Report results are displayed in the following columns:
| Field | Description |
|---|---|
| Project | Project the user belongs to (Administration only) |
| Organization | Organization linked to the user (if any) |
| Username | API Client / username |
| Successful | Successful request count |
| Blocked | Blocked request count |
| Error | Error request count |
| Total | Total requests (Successful + Blocked + Error) |
The report cannot be run for environments where Elasticsearch integration is not active. In this case, a warning message is displayed on the screen.